Return & Refund Policy

Effective Date: [06/16/2025]
ArmaroTec Smart Solutions Corp.
Website: [www.armarotec.com]

At ArmaroTec Smart Solutions Corp., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer returns and exchanges under the following policy:

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item was purchased directly from our website: [Insert Website URL]

  • The return request is made within 7 days of the delivery date

  • The item is unused, in original condition, and in its original packaging, including all accessories, manuals, and documentation

Products that do not meet these conditions may not be eligible for return or refund.

2. Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale or non-returnable

  • Downloadable software or digital goods

  • Products damaged due to misuse, mishandling, or unauthorized modification

  • Opened or used smart devices that cannot be restored to factory condition

3. Return Process

To initiate a return:

  1. Contact our support team at [Nick@armarotec.com] with your order number and reason for return.

  2. If approved, we will provide return instructions and a return authorization (RA) number.

  3. Securely package the item and send it to the return address provided.

  4. You are responsible for return shipping costs unless the return is due to a defective or incorrect item.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days and credited to your original payment method.

  • Shipping and handling fees are non-refundable, unless the return is due to our error.

5. Exchanges

We accept exchanges for:

  • Damaged or defective items

  • Wrong items received

Please notify us within 3 days of delivery. Once we verify the issue, we will arrange a replacement or exchange at no additional cost.

6. Damaged or Defective Products

If your product arrives damaged or is not functioning properly, please contact us immediately at [Nick@ArmaroTec.com] with:

  • Your order number

  • Photos or video of the issue

  • A brief description of the problem

We will work with you to troubleshoot, replace, or refund the product, as appropriate.

7. Cancellations

Orders may be cancelled before they are shipped by contacting our support team. Once an order is shipped, it must follow the return process outlined above.

8. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

ArmaroTec Smart Solutions Corp.
Email: [Nick@ArmaroTec.com]
Phone: [440-550-4326]
Address: [11031 Leader Rd. Chardon OH 44024]
Website: [www.armarotec.com]